Gibsons 604-886-9404 Castlegar 250-365-0501

Here are some answers to some of the most commonly asked questions we receive from our customers.

All our orders are processed and mailed within 2 business days of being placed. If there are items in your shipment that are out of stock, you will be contacted and we will either ship the pieces that are available, or wait and ship everything at once, depending on what you choose!

We send all our shipments through Canada Post, and will also provide you with a tracking number, so that you can watch as your package makes its way to you!

We accept Visa, Mastercard and Paypal payments. At this point, we are not able to accept cheques or money orders. Sorry!

Please check out our Return Policy page for our return policy and instructions!

Please check out the Incorrect Item/Damages Policy section of our Return Policy pagepage for instructions!

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If you have more questions and you do not find them here, please contact us!